BureauVormDelivery & Payment
BureauVorm B.V. ships high-grade desk accessories, organizers, and workspace utility goods exclusively to residential and commercial addresses within the Netherlands. Every dispatch is handled through vetted domestic logistics partners to maintain structural integrity from our facility to your desk.
Delivery methods
Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| PostNL Domestic Parcel Service | 1-2 business days | €4.95 |
| DHL Parcel Netherlands | 2-3 business days | €5.45 |
Estimated schedules calculate working days from the moment of dispatch. More distant locales may require an additional 1 to 2 days.
- Standard delivery is provided without charge on orders exceeding €65 within Netherlands; orders below this threshold incur a fee of €4.95.
- Consignments typically arrive between 1 and 2 business days following dispatch.
- Orders received prior to 13:30 on any working day are dispatched that very day.
- We accept returns within 14 days of receipt, provided the piece remains unused and within its original packaging.
- Payment: cash on delivery, bank transfer.
Order processing
Commissions submitted prior to 13:30 on a regular business day depart our custody that afternoon. Orders received following the cut-off, upon weekends, or on public observances will be dispatched on the subsequent business day. An electronic confirmation bearing your order reference is sent immediately upon booking.
All desk accessories are encased in scratch-resistant protective sleeves, secured with shock-absorbent corner reinforcement, and packed in reinforced double-wall corrugated cartons to prevent surface scuffing or transit distortion.
Tracking your parcel
Following dispatch, an automated tracking identifier is issued via email and SMS notification, permitting live monitoring via the chosen carrier portal until final receipt.
Lost or delayed parcel
Should there be no progress on the tracking record for 5 business days, please inform us at [email protected] quoting your order reference. We shall initiate an inquiry with the carrier and either dispatch a replacement or issue a complete refund, according to your preference, within 10 business days of your notice.
Damaged on arrival
Inspect the exterior parcel upon courier arrival. If damage to the desk accessory is observed, record photographic documentation of the outer carton and product, refuse acceptance if severely compromised, and transmit the evidence to [email protected] within 48 hours for immediate claim handling.
Payment methods
We accommodate Cash on delivery, Bank transfer. At no time will we solicit card particulars or electronic banking credentials by telephone or electronic mail.
Delivery outside Netherlands
Delivery is offered to designated destinations. Applicable shipping rates and transit times for each territory are set out at checkout prior to settlement. Customs duties and import fees, should they arise, remain the responsibility of the recipient.
Questions about this policy
Kindly write to [email protected] or telephone +31 50 7797683 during Mon-Thu 08:45-16:15, Fri 08:45-14:30, Sat 09:00-13:30. Every message receives our attention within one business day.