BureauVormPrivacy Policy
BureauVorm B.V. ("BureauVorm") acts as data controller for all personal information collected through bureauvorm.pro. This document outlines the categories of data we gather, our purposes and retention schedules, the parties permitted access, and the statutory rights available to you.
Who is responsible
BureauVorm B.V., Peizerweg 97, 9727 BL Groningen, Netherlands. Enquiries regarding personal data may be addressed to: [email protected].
Legal framework
All personal data is handled in strict compliance with the General Data Protection Regulation (GDPR) and the statutory regulations in force in Netherlands. Should any divergence arise between this notice and applicable law, statutory provisions shall supersede.
What we collect
Upon placing an order, we request solely what is necessary to fulfill it: your full name, shipping address, email, telephone number, and the purchased articles. Payment card information is neither requested nor held on this website. While you navigate the site, technical logs, including IP address, browser type, and visited pages, are recorded via cookies as detailed hereafter.
- Customer contact and shipping details including legal name, postal address, email, and telephone number
- Transaction history, invoice references, and selected fulfillment preferences
- Technical telemetry including IP address, browser metadata, and device diagnostics recorded during site visits
- Direct customer support records and correspondence submitted regarding orders
Why we use it
- For the fulfillment, dispatch, and administrative handling of purchases and returns.
- For communicating order notifications and responding to individual inquiries.
- For preserving platform integrity and assessing overall site utilization.
- For distributing occasional announcements, strictly subject to prior subscription, with an unsubscribe option provided in every dispatch.
Recipients of personal data
Transport partners receive information pertinent to delivery. Designated payment intermediaries receive only what is essential to settle transactions. Hosting and analytics contractors process records on our behalf under binding agreements. Under no circumstance is personal information sold.
BureauVorm B.V. does not sell, rent, or trade personal data to third parties. CCPA and CPRA statutory provisions do not apply to our domestic Dutch trading operations, with all privacy practices regulated under European and Dutch data protection legislation.
Retention periods
Transaction records are retained for the duration mandated by statutory accounting regulations, after which they are expunged. Account details remain on file until you instruct closure. Analytical data is maintained for 14 months.
Your rights
Pursuant to the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (Uitvoeringswet AVG), data subjects in the Netherlands retain statutory rights to request data access, rectification, erasure, processing restriction, data portability, and objection, alongside the right to lodge a formal complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
BureauVorm B.V. processes no payment card details, maintains no digital cardholder environment, and avoids collection of payment account credentials because transactions are executed exclusively via Cash on Delivery or Direct Bank Transfer.
Questions about this policy
Kindly write to [email protected] or telephone +31 50 7797683 during Mon-Thu 08:45-16:15, Fri 08:45-14:30, Sat 09:00-13:30. Every message receives our attention within one business day.